First and second dose Covid-19 vaccinations


Please note your COVID-19 Vaccination does not protect you against flu, for information regarding your flu vaccination visit our Flu Vaccination webpage.



You do not need to wait to be contacted before booking your first dose vaccine appointment if any of the following apply:

  • you are aged 16 or over
  • You can book your appointment near to where you live. When you receive a text inviting you to book your vaccination appointment, just click on the link and you will be given a range of dates and times to choose from.
  • You can also attend a larger vaccination centre or a pharmacy that provides COVID-19 vaccinations via the online coronavirus vaccination appointments facility now.
  • The local NHS will be inviting those aged 16+ to have their first vaccination in the coming weeks. Texts will be sent initially with details on how to book an appointment. Please help us by being patient, you or your child will be contacted.
  • Please note if you are aged 39yrs and younger you will be offered either Pfizer or Moderna as an alternative to the AstraZeneca vaccine unless there is a strong clinical indication otherwise. This is based on guidance issued by the Joint Committee on Vaccinations and Immunisations (JCVI) on 7 May 2021.

Appointments for a second dose will be at least 8 weeks since date of first dose and same vaccine type, in line with government guidance.

Please note you need to wait 4 weeks following a positive Covid-19 test before getting either your first or second Covid-19 vaccine.


How will I be contacted for my second dose appointment?

If you attended one of the National Mass Vaccination Sites, you should already have your appointment for your second dose. Please call 119 if you have any issues relating to your second dose appointment in a mass vaccination centre.

Local GP-led vaccination sites will contact individuals by text or by telephone with appointment details as the second dose time frame approaches. You do not need to contact the NHS. Or you can take advantage of one of our walk-in services that are advertised on our website.

If you have any issues relating to your second dose you can contact the Local Vaccination Service where you had your first dose appointment as follows:

  • East Surrey - Alliance for Better Care (ABC)
    • 0333 370 4110
  • Guildford and Waverley - ProCare
    • 01483 362522
  • North West Surrey - North West Surrey Integrated Care Service (NICS)
    • 0300 561 1324
  • Surrey Downs - please contact the CCG Vaccination Enquiry Service
    • This email address is being protected from spambots. You need JavaScript enabled to view it. or 0300 5612 500 (open from 9am to 4pm, Monday to Friday only).

Please do not call the above numbers for any other enquiries about the vaccination programme. We ask everyone to be patient.

Please note that second doses cannot be brought forward beyond existing timeframes due to travel plans, whether for work or for leisure. Please do not ask for appointments to be amended for this reason.

Alternatively you can visit one of our pop-up and walk-in vaccination clinics if you are 8 weeks since date of your first dose vaccination and if the pop-up or walk-in vaccination clinic is offering the same vaccination type as your first dose. Details of pop-up and walk-in vaccination clinics, including eligibility, dates, times and vaccine types on offer can be found on our vaccination centres webpage.

Frequently asked questions

Visit our Coronavirus (COVID-19) Frequently Asked Questions webpage for a series of FAQs to help you in making an informed decision about the Coronavirus vaccine.

You cannot chose which vaccine you will have. Vaccines provided by the NHS have been approved because they pass the MHRA’s tests on safety and efficacy.

Vaccines are the way out of this pandemic. Please be assured that whichever vaccine you get, it is worth your while.

Visit the Coronavirus (COVID-19) Vaccination Updates page to find out the latest news and updates about the Vaccination Programme in Surrey Heartlands. 

Covid-19 Vaccination Services in Surrey

Vaccination services are running in a number of community locations.

You can find out more, including details of locations and availability of walk-in vaccination clinics with no appointments required on our Coronavirus (COVID-19) Vaccination Centres webpage.


Covid-19 Vaccination Resources

For a range of helpful resources, including information in community languages, research, videos and much more, visit our Coronavirus (COVID-19) Vaccination Resources webpage.



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